Are humans by default optimists?  Why else do we count out the old year and promise ourselves to be a better version of ourselves in the new.  Though such resolutions are often short like tempers in a scorching January day.

Third week in of the new year and do you think that we have some new to complain of?  Insert the mirthless laugh here.  No, filing is still the bane of my existence.

It started last year when admin was asked to create a new file for a client.  Easy right?  The file was labeled but the clip and internal dividers were amiss.  Pulling the file we took it to the PTB and informed them this was unacceptable. They reluctantly agreed and told me it would be ‘sorted’.

Fine, we will humour the PTB in their unrelenting confidence in admin’s ability as I had offered to fix it myself but PTB wanted to demonstrate to me that dumb admin could actually do something.

We picked the file up again.  The complete clip had now been fully assembled (is that even the correct word when all three pieces are interlocked?) but of course the internal contents were still demonstrably absent.

Rinse and repeat the conversation with the PTB.  We pulled the file again today (am I to award points for creativity??).  Yes, there was the internal divider.  Wrong colour and wrong content label replete with spelling mistakes.  We were furious.  How f**king hard is it to make a STANDARD client file up??

Emailed PTB.  Of course it will be ignored and some pathetic excuse will be offered. No, my new year resolutions, such that they were, did not  include to be charitable to the ‘beautiful little fool’.

As many before me, we studied The Great Gatsby in high school as was always horrified by Daisy’s wish for Pamela,  “I hope she’ll be a fool—that’s the best thing a girl can be in this world, a beautiful little fool.”

We couldn’t understand why anyone would wish that for their child.  With each passing year, perhaps there was wisdom in Daisy’s hopes, the best thing you can be is ‘beautiful’ and a ‘fool’ for if you were ‘fumpy’ and a ‘fool’ we hardly think you would be indulged as admin is.





card_adult_largeIt was wet and raining and we had to negotiate a 40cm drop as we alighted the bus.  Oops, we forgot to Tap Off.

In the past, when this has happened we submitted a query to Opal support with our card number in the body of the complaint.  (Forget about the fact they ask that detail in the form, it needs to be in the body of the complaint). After the usual to-ing and fro-ing, it is eventually corrected but now in their arsenal is a new form letter.  (Slightly better than the one where they accuse you of outright lying because their GPS is never wrong and your alleged trip defies all laws of time and space).  The new one, where they won’t even consider your complaint as your card is unregistered.

“We are happy to look into your request. However, in order to ensure your privacy is protected we cannot access an Opal account without details being verified.

To do this, please log into your online Opal account at with your username and password, and select the Opal Account Enquiry tab from within the Opal account page.”

Bullshit!  This is another flimsy excuse not to correct fares.  Little wonder they are raking it in.

Word on the street is the ‘prestige’ firms have dropped the requirement to have a degree.  Being the era of political correctness this has been characterised as a move to ensure ‘diversity and equality of access and opportunity’ not save employment costs.

According to the article, Ernst & Young got rid of all degree requirements in 2015, explaining that a candidate’s degree had no correlation to their future job performance.

What does this mean? Lacking any intellectual rigour, a degree is not worth the paper it is printed on and you really don’t need a degree to photocopy do you?

Read the article here:

Why do people think that their lives are so interesting that they need to narrate it minute by minute (oh, the irony of this post).

We don’t care that you just got a marketing cold call from India.

We don’t care that they asked for you by name on the “mistaken assumption” that you own the company after they harvested your name last time they called.

We don’t care that you get a number of these type of phone calls on your mobile phone.

We don’t care that you were extremely polite about it before disconnecting.

We don’t care about the technique employed in cold call canvassing.

Ring up.  Ask for someone with a common name.  If that doesn’t yield immediate results, hope that the person on the other end of the line volunteers a name that sounds similar.

Once you have your prey cornered, tell the victim that someone recommended them for the product.

We don’t care.  Just shut up.

Our lips twisted into a sardonic smirk as we arched our eyebrow in disbelief. Was there no limit to the ridiculousness that the PTB would engage in to defend admin?

It started innocuously enough. With some spare time on our hands we were asked to do a particular task, one not relished by anyone in the office. Indeed, almost studious avoided. With the universal dread we accepted it and that is where the trouble began.

Like our colleagues, we noted the procedural flaws. It is something with a bit of time (and admittedly money) could be streamlined far more efficiently. There at heart of the current dispute laid the letter.

The letter, due to legislative reasons needs to conform to particular strictures, but we pointed out that a certain paragraph shouldn’t be formatted in that manner and another needed slight amendment. A two minute job. Yes? No.

“But that is how is it supposed to be. The paragraph is supposed to be like that.”

“No, it is not. We checked (insert relevant website) and it is not supposed to be like that.”

“But that is how is formatted.”

“No, it is not. You can check the (insert relevant website) and you can also check (collaborating source) .”

“It must have been like that. It wouldn’t be like that otherwise.”

“It has never been like that…(until your stupid admin started we added silently)”.

This continued for a while, as PTB drew upon every possible defence that it was not a problem within the remit of admin.

“Fine, we have a look at it.” PTB said exasperated and wanting me out of their office.

A week later, we asked if the template had been fixed. You guessed correctly, of course it hadn’t.

“Is it fixed yet?”

We were greeted with silence.

“Why don’t you tell me where the template it is and we will fixed it.”

Again silence. Otherwise, it would be interpreted as bullying the admin, if it was to be fixed.

“There is nothing wrong with it and that is how the template is (insert relevant website)”. We were amused but not surprised how quickly they were to defend admin vigorously and their *cough* infallibility.

“No, it is not.” At this point we thought, Why are we bothering?, if you want a letter to go out indicating a deficiency in education in the organisation, not my problem.

Reluctantly, PTB looked at the websites and conceded that the template may need to change.

So, a month later, the template has not been changed as to do so would be an admission that admin was wrong. We can’t have that as it is better to appear amateur hour than upset admin.

“You didn’t read my email, did you?”  was my accusatory tone to PTB.

“We did read it!” was the defensive reply.

“Really and what? Didn’t comprehend it?”

We have always been a cynical and bitter person but with every passing year immersed in such unrelenting stupidity it is sometimes hard to bite one’s  tongue.

Admittedly, emails can get overlooked in an inbox but when there is a pattern of emails being ignored and questioning emails demanding information that has been provided days, weeks beforehand is aggravating.  Some days there is no point bothering.




Really? Is there not a food group that one is supposed to abstain from to demonstrate some higher plane of existence. Cleanse and detox seems to be the raison d’etre of food.

The latest savoy in the anti-sugar crusade is the evil of the office cake.

UK Professor Nigel Hunt of the Royal College of Surgeons said employees should “combat cake culture” in 2017 because it’s making workers too fat and rotting their teeth.

“While these sweet treats might be well meaning, they are also contributing to the current obesity epidemic and poor oral health,” he told the BBC.

“We need a culture change in offices and other workplaces that encourages healthy eating and helps workers avoid caving in to sweet temptations such as cakes, sweets and biscuits.”


How much cake is consumed in the office?  No really.  Birthday Paradox would indicate there would be duplicate birthdays let alone birthdays falling in the same week.  We all know that PTB are cheapskates and in such circumstances one cake will suffice for many.

It is up to an individual whether or not they will indulge in cake.   Take personal responsibility.  Whatever happened to the food pyramid.  Moderation people. It is your responsibility.

Image from: