Our lips twisted into a sardonic smirk as we arched our eyebrow in disbelief. Was there no limit to the ridiculousness that the PTB would engage in to defend admin?

It started innocuously enough. With some spare time on our hands we were asked to do a particular task, one not relished by anyone in the office. Indeed, almost studious avoided. With the universal dread we accepted it and that is where the trouble began.

Like our colleagues, we noted the procedural flaws. It is something with a bit of time (and admittedly money) could be streamlined far more efficiently. There at heart of the current dispute laid the letter.

The letter, due to legislative reasons needs to conform to particular strictures, but we pointed out that a certain paragraph shouldn’t be formatted in that manner and another needed slight amendment. A two minute job. Yes? No.

“But that is how is it supposed to be. The paragraph is supposed to be like that.”

“No, it is not. We checked (insert relevant website) and it is not supposed to be like that.”

“But that is how is formatted.”

“No, it is not. You can check the (insert relevant website) and you can also check (collaborating source) .”

“It must have been like that. It wouldn’t be like that otherwise.”

“It has never been like that…(until your stupid admin started we added silently)”.

This continued for a while, as PTB drew upon every possible defence that it was not a problem within the remit of admin.

“Fine, we have a look at it.” PTB said exasperated and wanting me out of their office.

A week later, we asked if the template had been fixed. You guessed correctly, of course it hadn’t.

“Is it fixed yet?”

We were greeted with silence.

“Why don’t you tell me where the template it is and we will fixed it.”

Again silence. Otherwise, it would be interpreted as bullying the admin, if it was to be fixed.

“There is nothing wrong with it and that is how the template is (insert relevant website)”. We were amused but not surprised how quickly they were to defend admin vigorously and their *cough* infallibility.

“No, it is not.” At this point we thought, Why are we bothering?, if you want a letter to go out indicating a deficiency in education in the organisation, not my problem.

Reluctantly, PTB looked at the websites and conceded that the template may need to change.

So, a month later, the template has not been changed as to do so would be an admission that admin was wrong. We can’t have that as it is better to appear amateur hour than upset admin.

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